Terms of Service

These Terms of Service (“Terms”) govern the relationship between Ryan Clark, an independent consultant trading as Growffly (“Consultant”), and any client or organisation (“Client”) engaging services provided under the Growffly name.

By accepting a quotation, statement of work or proposal issued by Growffly, the Client agrees to these Terms.

1. Services

The Consultant agrees to provide HubSpot implementation, CRM configuration, consulting, training and related HubSpot services as outlined in an accepted quotation or proposal. All deliverables, timelines and fees are detailed within that document.

2. Independent Consultant Status

The Consultant operates as an independent professional and not as an employee, agent or partner of the Client. “Growffly” is a trading name used by Ryan Clark and is not a registered company. All contractual and financial obligations are with Ryan Clark personally.

3. Fees and Payment

• Fees are outlined in the accepted quotation or proposal.

• Unless otherwise stated, invoices are due within 14 days of the invoice date.

• Late payments may incur a 2% monthly interest charge on outstanding amounts.

• Project work may be paused or delayed if payment terms are not met.

4. Changes to Scope

Requests for additional features, integrations or services beyond the agreed quotation will be treated as a change of scope. Additional work will require written approval and may incur additional fees.

5. Client Responsibilities

The Client agrees to:

• Provide timely access to HubSpot and related systems, credentials and data.

• Supply required content, assets and information to meet project timelines.

• Ensure that internal stakeholders are available for review, feedback, and approval where needed.

Delays in providing required information or access may result in timeline extensions.

6. Timelines

Estimated project timelines are provided for planning purposes and may vary due to Client responsiveness or unforeseen circumstances. The Consultant will communicate any expected delays as soon as reasonably possible.

7. Confidentiality

Both parties agree to treat all shared information as confidential and to use it solely for the purpose of fulfilling the project. This obligation continues indefinitely, even after project completion.

8. Intellectual Property

• Upon full payment, the Client will own the rights to any original deliverables created specifically for them (e.g. workflows, templates, documentation).

• Pre existing tools, methodologies or materials developed by the Consultant remain the Consultant’s intellectual property but may be licensed to the Client for ongoing use.

9. Data Protection

The Consultant agrees to handle any Client data in accordance with the UK Data Protection Act 2018 and GDPR. No Client data will be shared with third parties without written consent, except as required by law.

10. Limitation of Liability

The Consultant will exercise reasonable skill and care in delivering services. However, liability for any claim arising from the project will be limited to the total fees paid by the Client for that project. The Consultant is not liable for:

• Indirect or consequential loss

• Loss of profits, revenue or data

• System downtime or third party platform issues (e.g. HubSpot outages).

11. Termination

Either party may terminate a project in writing with 14 days’ notice. The Client will be invoiced for all completed work and any time spent up to the termination date. In cases of non payment or breach of these Terms, the Consultant reserves the right to suspend services immediately.

12. Marketing and Portfolio Use

The Consultant values client confidentiality and will never publicly reference any project without prior approval.
Examples of work completed may be included in the Consultant’s portfolio or credentials materials to demonstrate expertise and approach.  However, any reference to a specific Client, their logo, or identifiable project details will always be reviewed with and validated by the Client before publication. No confidential information or sensitive project content will ever be disclosed.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For questions or concerns regarding these Terms, please contact:

Ryan Clark

📧 ryan@growffly.com

📍 Manchester, United Kingdom